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Technical Support
We’re sorry if you’re experiencing technical issues. Our team is ready to resolve the problem and help you move forward as quickly as possible. You can call us during phone support hours or write to us anytime — and we’ll assist you as soon as we can.
Call technical support
Support phone line is open
Monday, Wednesday and Friday, 9 AM – 2 PM
+45 42 79 41 77
Write to technical support
Use the form below and describe your problem as best as you can. We will get back to you as quickly as possible.
How we communicate with you:
For general, legal, or financial matters, please contact us at support@wetality.com and we will ensure that your request reaches the appropriate QVG department.
We will do our best to respond to your emails promptly – normally within 3 business days.
You will receive confirmation from the company via email that your communication has been received. Please keep all emails as proof of communication. Only content received from one of the company’s three official email addresses can be considered valid.
The company will communicate with you through the email address you provide when making a purchase or registration.
You will be immediately notified of any major or minor changes and updates. These will be published online, and it is your responsibility to regularly review all documents and keep yourself informed.