Talk to us - Wetality

Contact

We are here to help

 

At Wetality, we value clear communication, security, and integrity. Whether your question is about products, your order, or something technical, you are always welcome to contact us.

We help you move forward with calmness, clarity, and respect for your time.

 

We'll help you move forward

If you encounter technical challenges, our support team is ready to assist you. We strive to find a solution as quickly as possible and guide you step by step if necessary.

You can contact us by phone during opening hours or send us a message using the form – whichever suits you best.

Call technical support

Opening hours:
 Monday, Wednesday, and Friday, 9:00 a.m.–2:00 p.m.

Phone:
 +45 42 79 41 77

 

Write to technical support

Describe your problem as precisely as possible in the form below.
The more details you provide, the better we can help you.

We will get back to you as soon as possible.

Drop file here or
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    If possible, please attach images that can help explain your problem.
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    How we communicate with you

    For general, legal, or financial questions, please contact us at
    support@wetality.com, so that your inquiry reaches the right department.

    We strive to respond to all emails as quickly as possible – usually within 3 business days.

    Once we have received your inquiry, we will send you a confirmation email. Please save this email as documentation. Only communications from Wetality's official email addresses can be considered valid.

    We will communicate with you via the email address you provide when making a purchase or registering.

    In the event of significant changes or updates, the information will be published online. It is your responsibility to keep yourself informed about the applicable terms and conditions and information.