Legal for Users - Wetality

Legal terms and conditions for users

The following terms and conditions contain information about the use of our website, the purchase of our products, and apply to all aspects of your relationship (rights and obligations) with the company, as well as to all purchased products.

QVG (QVG or The company mean Quantum Vitality Group Switzerland SA, Industriestrasse 13B, CH-6300 Zug, Switzerland, including all holding and affiliated companies as well as subsidiaries) provides multi-level marketing services, product sales, online shop, information dissemination, and content management. The company provides access to the website at www.wetality.com.

The online shop is operated by:

Quantum Vitality Group d.o.o.
Litijska cesta 45
1000 Ljubljana, Slovenia
(Slo VAT ID: SI 16756045, DK VAT ID: DK 12 91 27 57)

All product orders, purchases, payments, and shipments are handled by this company.

In these terms (Legal terms and conditions for users, “Terms”) means the Company’s official websites (“Websites”) all websites officially associated with the Company (www.wetality.com).

This User Legal Terms document contains additional provisions to the Company's Policies and Procedures Manual (for independent representatives only) and Shop Terms and Conditions, and governs your use of the Company's websites and services. By using (accessing, browsing, etc.) these websites, you become a User.

By using and accessing the Company's websites, registering and/or placing orders, users confirm that they have read and understood the Terms, the legal terms for users and the Shop terms and conditions, and that they agree to comply with them. When using specific features on the website, you may also be subject to additional published guidelines, rules, terms, policies, and regulations. Additional provisions regarding the online shop and purchases can be found in the document Shop terms and conditions, which is available on the Company's website. If you have any questions about the meaning of these provisions, please contact us at legal@wetality.com.

Users expressly agree to use these web pages at their own risk.

If you are under 18 years of age, you may only use the website with the involvement of a parent or guardian.

We reserve the right to refuse service at our discretion.

To use certain services, obtain additional benefits, or improve your experience, you must register and log in as a registered user with a username and password. You will become a registered user after submitting a form with all the necessary information and receiving a confirmation email. You can also choose to use the websites without registering. Registration can also take place in connection with a purchase.

As a registered user, you must provide complete, current, and accurate information and update it when changes occur. If the Company determines or suspects that information is false, incomplete, or otherwise inaccurate, your account may be suspended or terminated. You can change the information you have provided by contacting us at support@wetality.com.

As a user, you are responsible for all actions taken under your username and password. This information must not be disclosed to third parties. The company is not responsible for misuse of your information by third parties.

As a user, you can purchase products, receive or share information, and submit personal data; all such actions are considered transactions. Each transaction constitutes an electronic contract between you and the Company and includes all publicly available terms and conditions from the Company.

The terms apply equally to the Company, its holding companies, subsidiaries, affiliates, and third-party service providers and licensed companies, as well as distributors and other contractual partners, each of which has the right to enforce the terms directly and in its own name.

Changes to terms and conditions: The company reserves the right to revise the terms and conditions at any time and to disable access to the websites without prior notice.

The company also reserves the right to cancel or change the terms and conditions at any time. Any changes or cancellations will take effect immediately upon publication on the website. Any use of the website after such notification will be considered acceptance of the changes.

The user is obliged to read the terms and conditions on an ongoing basis in order to stay informed about changes. Any use of the website after changes have been made implies that the user is familiar with, understands, and fully accepts the changes. We disclaim any liability for any damage that may arise for users or third parties as a result of such changes.

If the user does not accept the terms and conditions, they must refrain from using the Company's websites.

By becoming an Independent Representative, you acknowledge that members of the Company's technical and legal support teams, as well as external contractors performing such tasks, will have access to your account and stored personal data, bonus account, and genealogical organization information for the purpose of performing services related to your role as an Independent Representative.

Disclaimer and limitation of liability

The company's website contains general information that is published in good faith. None of the information constitutes advice and should not be treated as such. If you require advice of any kind (legal, medical, financial, etc.), you should contact a relevant professional. Any action you take based on information found on these web pages is entirely at your own risk.

This website is provided "as is" without any representations or warranties, either express or implied. The company makes no representations or warranties regarding this website or the information and materials provided herein. The company may change or remove the content of its web pages at any time without notice.

Without limiting the generality of the foregoing, the Company does not warrant that the website will be available at any time or at all, or that the information on the website is complete, true, accurate, or non-misleading.

The company reserves the right to change or deactivate the web pages at any time, including, without limitation, the content, the period of availability, and the equipment required to access or use the pages. The company is entitled to discontinue the publication of information and to change or deactivate any method of data transmission. Information may be changed without prior notice. The company may also introduce improvements and/or changes to its products and/or programs at any time without prior notice.

The company occasionally shuts down systems for regular maintenance or other purposes.

The user is informed that unplanned interruptions, reduced availability of services (e.g., due to routine maintenance), or force majeure events may also occur. The company is not responsible for loss of data or transactions, non-delivery, or breakdowns in external infrastructure.

No guarantee for content:
It is possible that information on the web pages contains errors. The company does not guarantee that the content of its web pages and/or linked pages is complete, up to date, constantly available or cannot cause damage to users.

No general warranty:
The company does not provide any general warranties in connection with websites, products, or services on the Internet. All warranties will be specified exclusively for a particular product or service.

No responsibility is accepted for any transactions.

Warranty provisions may not apply to all users, as certain jurisdictions do not allow the exclusion of implied warranties.

The company is not liable to you – whether under contract law, tort law or otherwise – in relation to the content of, use of or otherwise in connection with these web pages for direct, indirect, consequential, special, incidental or punitive damages, loss of revenue, income, profits, anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or damage to data or information. loss of revenue, income, profits, anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, and loss or corruption of data or information.

By using these web pages, you agree that the disclaimers and limitations set forth in these terms are reasonable.

You agree that the Company, as a limited liability company, has a legitimate interest in limiting the personal liability of its employees. You agree that you will not bring any personal claims against the Company's management or employees in connection with any losses you may suffer in relation to the website. You agree that the provisions of these terms and conditions also protect the Company's management, employees, agents, holding companies, subsidiaries, and other affiliated parties.

If any provision of these terms and conditions is or is found to be invalid or unenforceable under applicable law, this shall not affect the enforceability of the remaining provisions.

You assume full responsibility and all risks associated with using the website and the Internet.

It may occur that products are displayed on the website with incorrect prices or information due to an error. In such cases, the Company reserves the right to reject and/or cancel orders, even if the user's payment card has already been debited. In such cases, the Company will refund the amount charged.

The company does not guarantee that downloadable content is free of viruses or other malicious code. You are responsible for protecting yourself and your system from any damage that the website may cause.

The company does not guarantee that the website or the services provided will meet all user requirements, be uninterrupted or error-free, or that any errors will be corrected.

The user expressly agrees to use these web pages at their own risk. The Company, its holding companies, subsidiaries, affiliates, employees, agents, third-party suppliers, or licensed companies do not guarantee that the use of the web pages will be uninterrupted or error-free. Under no circumstances shall the Company or any other party involved in the production or distribution of the website be liable for any damages (direct, indirect, special, incidental or consequential), loss of profits or other losses. The same applies to liability for (I) the consequences of using the websites, (II) the accuracy, reliability or content of information, services or products provided through the websites, (III) unauthorised interference with transmissions and information, and (IV) the behaviour of third parties.

Certain jurisdictions do not allow limitation of liability for consequential and/or incidental damages. In such jurisdictions, liability is limited to the minimum extent permitted.

The limitations apply for the benefit of the Company, its holding companies, subsidiaries, affiliates, and all employees or other parties associated with the Company through agreements.

The provisions apply to all content, all products, and all services on the Company's websites.

This disclaimer covers any direct or indirect damage or possible personal injury caused by errors, omissions, interruptions, deletions, defects, or delays in operation or transmission, computer viruses, communication failures, theft, destruction, unauthorized access to, alteration or use of data, termination of agreements, misconduct, negligence or any other action.

The user expressly acknowledges that the Company cannot be held liable for offensive, inappropriate, or illegal behavior exhibited by other users or third parties, and that the user bears the full risk of any damages.

Under no circumstances shall the Company or any other person involved in the creation, production, or distribution of these web pages, related content, or software be liable for any damages arising from the use of or inability to use the web pages.

The company, parent company, subsidiaries, information providers, or partners responsible for maintaining content cannot be held liable—regardless of cause or duration—for errors, inaccuracies, omissions, inappropriate content, or lack of originality in the information on the web pages, nor for delays or interruptions in the transmission of information to the end user, or for claims and losses that may arise from this. None of the above parties can be held liable for third-party claims or losses, including lost profits.

The company accepts no responsibility for the accuracy of the information it provides. Recipients of information use this information at their own risk.

The user expressly confirms that the terms and conditions cover the entire content of the web pages.

User behavior and content

All mutual interaction that takes place via these web pages must be in accordance with the Terms and Conditions, and the User is obliged to carry out all activities related to the use of these web pages in accordance with all applicable legal provisions.

It is prohibited to publish, use, transmit, send, or exchange material or content that: is false, inaccurate, or misleading; violates or compromises privacy; is in any way considered undesirable in ordinary communication; compromises and/or infringes the rights of others; is illegal, obscene, indecent, compromising, offensive, derogatory, defamatory, threatening, disruptive, racist, or chauvinistic; violates the intellectual property rights or rights to publicity and/or privacy of third parties; involves the unauthorized disclosure of personal information; or is otherwise inappropriate. Content must also not contain viruses, including but not limited to Trojan horses, worms, etc., or other harmful material, and must not cause damage to the Company, its affiliates, other users or third parties.

It is prohibited to use software or equipment to disrupt the proper functioning of the website. This includes, among other things, spam emails.

The company is not responsible for content that users may publish on these web pages. Content that is or may be considered inappropriate may be removed at any time. The company reserves the right, at its sole discretion, to change, adjust, modify, delete, or remove content that it deems inappropriate. The company is not responsible for any direct, indirect, special, or consequential damages that may arise from the use of these or other websites, including loss of profits, operational disruptions, loss of programs or other data on the user's data processing systems, etc.

The Company has the right, but not the obligation, to monitor the content of these web pages, including any chat rooms and forums, at any time to ensure compliance with these Terms and Conditions and other rules established by the Company or applicable law. The Company reserves the right to remove material that, in its sole discretion, violates these rules or is otherwise deemed to be of a questionable nature. The Company is not obligated to respond to interactive content.

The company and other internet service providers act as distributors and not as publishers of content provided by third parties and users. Any opinions, advice, statements, offers, information, or other content published by third parties, public information providers, or end users originate from the respective authors or publishers and not from the Company. The Company (or third-party information providers) does not guarantee the accuracy of such postings.

The Company does not authorise information on the websites that represents the views of information providers or users who are not in a contractual relationship with the Company. The Company is therefore not responsible for the accuracy or reliability of any opinion, advice or statement published on the websites by persons who are not authorised or who are not acting in an official capacity. Under no circumstances shall the Company be liable for any loss or damage that may arise as a result of the User relying on information obtained through these web pages. It is the sole responsibility of the User to assess the accuracy, completeness, or usefulness of any information, opinion, viewpoint, advice, or other content available through the web pages.

The company's web pages may contain links to third-party websites maintained by other service providers. These links are provided solely for convenience and do not constitute an endorsement of the content of such third-party websites. The company expressly disclaims any responsibility for the content and accuracy of material on third-party websites. Although we strive to refer only to useful and ethical websites, we have no control over them. Other websites may have different privacy policies and terms of use – these should always be reviewed.

Copyright and intellectual property rights

The Company's web pages currently contained within this domain are the private property of the Company.

These web pages contain material that is protected by copyright, trademark law, or other proprietary rights, as well as other information protected by rights belonging to natural or legal persons. This may include text, software, photographs, video material, graphics, designs, audio clips, and the entire content of the web pages ("the Content").The company has the exclusive right to use protected product and service marks, logos, and other content contained on the web pages, including original designs. Any use requires the prior express consent of the owner of the relevant copyright, trademark, and/or design rights. Unless otherwise stated, all other trademarks appearing in the system are considered the intellectual property of their respective owners (certain parts of the content may, for example, be licensed from third parties).

Copying, distribution, transmission, publication, reproduction, modification, revision, transfer, linking, deep linking, creating derivative works or otherwise modifying these web pages and/or content found on the Company's web pages, which is not expressly permitted under these Terms without the Company's prior written consent, is strictly prohibited. Any violation of these Terms that may result in infringement of copyright, trademark, or other intellectual property rights may result in legal action against the infringing party. It is prohibited to remove, reuse, alter, or modify content that is protected by property rights and/or unfair competition rules.

The completeness and originality of the content must be preserved in any transmission. Alteration of the original meaning or completeness of the content (including abbreviation, free interpretation, design changes, or reuse thereof) is not permitted.

Photographs and video material used for teaching or guidance purposes must clearly indicate the Company as the source.

Users may download, print, and save copyrighted material solely for personal, non-commercial use or for purposes related to their organization.

It is permitted to create a hyperlink to the Company's web pages on another website, provided that this does not pose a threat to the Company's good name, in any way damage its reputation, or create a misleading impression. The Company may revoke this consent at any time.

The user agrees not to post, publish, or otherwise make available on these web pages any material that is protected by copyright, trademark, or other intellectual property rights without the express consent of the copyright holder. The user is solely responsible for any damage that may arise as a result of copyright infringement, unauthorized use of trademarks or other intellectual property rights, as well as other problems that may arise in connection with the publication of such material.

The Company has no obligation to inform the User or assist in determining whether certain material is protected by copyright.

By publishing material on any publicly accessible part of these web pages, the User declares and guarantees, under penalty of criminal and civil liability, that he/she is the owner of the rights to the material and expressly grants the Company a royalty-free, perpetual, irrevocable, and non-exclusive right to use, publish, copy, reproduce, modify, adapt, translate, and/or distribute the material (in whole or in part) globally without time limitation. The user also grants other end users the right to access, view, save, or reproduce the material for their own use.

Any response from the User containing information, ideas, feedback, opinions, questions, or comments shall be considered non-confidential. The Company shall be entitled to freely use, reproduce, disclose, or share such content without restriction and may use ideas, know-how, and other knowledge for any purpose.

The company uses names, logos, symbols, trademarks, and other protected content appearing on its websites solely within the areas to which it is entitled through trademark registration, license, or otherwise. Any unauthorized use of protected content on the web pages constitutes a violation of these Terms and is strictly prohibited.

Copyright Notice:
The Company respects the intellectual property rights of others and encourages all Users to do the same. The Company reserves the right, in its sole discretion, to remove and/or disable access to material, links, or references on the Web Pages that infringe the copyrights of third parties.

If you believe that your copyright has been infringed on the Company's website, please notify us immediately in writing. We will then send you the necessary information about what your report should contain.

Privacy Policy

Protection of personal data and privacy

In order to provide our services, ensure the best possible user experience, and enter into agreements, the Company processes certain information about Users. All information we process must be adequate, relevant, and not excessive in relation to the purposes, as well as technically secure.

We attach great importance to how information about you is collected, used, and shared when you use the Company's websites. The Company protects your right to privacy in connection with the processing of personal data at all times. Further provisions on this are set out in our Privacy Policy. By using the website, you accept these provisions.

Information that can be used to identify a person is considered confidential. Such personal information may be requested when you enter into agreements, register, or order products. Other information is anonymous. Anonymous information may be shared with third parties. Personal data will not be shared with third parties without your consent, unless required or permitted by law, or necessary to provide our services, e.g. delivery of products to your address. In such cases, your personal data may be shared with our contractual partners. The Company's holding companies, subsidiaries, and affiliated entities are not considered third parties. An exception applies to third parties who provide services to the Company to enable the delivery of our services, as well as cases where the Company must protect its rights.

The Company may collect, use, and disclose your personal information as described above, including outside your country of residence. Information may also be stored on servers outside your country of residence. Cross-border transfer of personal information may be necessary to provide the Company's services. By using the Company's websites, you understand and agree to these terms.

You are hereby informed and agree that the Company has the right to collect and use all information collected from you via the website.

You have the right to access the personal data processed about you, to check its accuracy, and to request corrections or updates. This right can be exercised by contacting support@wetality.com.

The company may use your personal data to inform you about products and/or services that may be of interest to you.

Any information or materials other than personal data shall be considered non-confidential and anonymous. By submitting any information or material, the User grants the Company an unlimited and irrevocable license to use, copy, display, activate, modify, transmit, and distribute such material or information and agrees that the Company may freely use any ideas, concepts, knowledge, or techniques for any purpose. Any communication submitted by the User is considered non-confidential. By posting comments, messages, or other information on the web pages, the User grants the Company the right to use such content for marketing, advertising, market research, or other lawful purposes.

Content sent or made available via the web pages is not and shall not be considered trade secrets or confidential. By submitting content via the Company's websites, the User grants the Company and/or its affiliates the right to use the material for any purpose, including copying, transmission, publication, broadcast, or other use, without prior notice or compensation.

The User acknowledges that all comments, private messages, forums, chat rooms, and/or other forms of communication are public and not private, and that the Company may therefore monitor communications between Users without their knowledge or express consent. The Company has no obligation to monitor or approve such content and is not responsible for any actions that may arise as a result of the User's participation in such communities, including responsibility for any disputed content.

The websites may contain hyperlinks to other websites and content that are not affiliated with the Company. These websites may have different privacy policies, and the Company assumes no responsibility for their handling of information.

Links to other websites are provided solely as a convenience to Users. The Company has not reviewed all such websites and is not responsible for their content or for any damages that may arise from their use. Users use these websites at their own risk.

The company may use cookies to help us determine when and how the website is visited. You can read more about the cookies we use by clicking on "find out more" in the cookie banner.

These terms apply only to the Company's websites and not to websites belonging to other companies to which QVG may link.

QVG uses secure data networks protected by industry-standard firewalls and password protection. Secure Sockets Layer (SSL) protects your information during transmission. The company does not guarantee the adequacy of these measures and is not responsible for damages resulting from security breaches or technical errors.

Certain information may be sent to you via email. Please note that such transmissions are not secure.

You assume full responsibility and all risks associated with using the Internet and this website. All actions may potentially be intercepted by unauthorized third parties.

Purpose of collecting personal data:
The company needs your personal data to provide web shop services such as product purchases, payments, delivery, and issuing receipts, to communicate with you, to register you as a user, VIP customer, or independent representative, and to process and calculate your purchase points, bonuses, and commissions.

Means:
The company collects personal data via HTML registration forms (name, address, email, username, ID, date of birth, etc.). Personal data is stored in the website's database. The company currently uses globally hosted servers, which may be located outside your country of residence, outside the EU, and outside your jurisdiction. By submitting personal data, you agree to these terms.

Data security:
To protect data from destruction or unauthorized disclosure, the Company uses technical and organizational measures, including standard website security, password protection, and regular backups.

Cookies

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size, and other display settings) over a period of time, so you don't have to re-enter them whenever you return to the site or browse from page to page. Most browsers support cookies, but users can set their browser to reject them and can delete them at any time.

How do we use cookies?

We use cookies to:

  • Authentication:
    To identify the user after they have logged in during a session.
  • User input:
    To keep track of user input when filling out online forms, shopping carts, etc., either during a session or as persistent cookies, in some cases limited to a few hours.
  • Customization of the user interface:
    To remember user preferences during a session (or slightly longer).
  • The online store:
    To remember the products that have been added to the shopping cart.

Third-party cookies:

  • Facebook

How to control/turn off cookies

The following links show how you can remove cookies in your browser. Please note that this setting applies to all websites:

The User agrees to indemnify and hold harmless the Company, its parent company, affiliates, subsidiaries, officers, employees, and agents from and against any and all claims, lawsuits, liability, and claims for damages and costs, including attorney's fees, that may arise as a result of the User's use of these web pages or breach of any provision of these Terms.

The user agrees to cooperate, if necessary, in connection with the Company's defense against such claims.

The company reserves the right to conduct the exclusive defense in any case covered by indemnification.

Any matters not covered by these Terms are governed by the Civil Obligations Act.

The parties shall seek to resolve any disputes arising out of these Terms. Any disputes or claims arising out of the use of these websites, in connection with these Terms or the enforcement thereof, shall be settled by the competent court in Zurich, Switzerland.

These Terms shall take effect upon publication and shall remain in effect until revoked by the Company.

The Company makes no representation that the Content is appropriate and/or legal in all jurisdictions. Access to or downloading of the Content may be prohibited in certain jurisdictions and/or for certain persons. Each User is solely responsible for complying with the laws of their own jurisdiction.

If any provision or part of these Terms is deemed invalid, illegal, or unenforceable, this shall not affect the validity of the remaining provisions or parts of the Terms.

Any delay or waiver of enforcement of any provision of these Terms in a single instance shall not constitute a future waiver or exception in other instances.

The consequences of violating these Terms may include a warning, suspension, or termination of access to the website and/or your account.

If you have any further questions regarding these terms and conditions, please contact us at support@wetality.com.